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Forgot to complete the questionaire

Dear Sirs,

I have completed the course 幼教101 幼兒成長與發展 by end of July but forgot to complete the questionaire at last.

Could you please kindly help to issue the certificate to me? I cannot register online and complete the questionaire.

Thank you very much for your kind attention and looking forward to your reply.

Best regards,
Mrs. Lam
我看過你的帳戶資料。您應該於7月19日已經完成10年第1季101課程所有課程內容了 (完成課程的最後限期為2010年7月31日),只是忘了填寫證書問卷的資料,對不對?

我補發一張證書給您吧。下次記得填網上問卷了!(我會請同事明天寄出。下星期前應該可以收到的。)
Dear Jacko,

Thanks a million for your help. I am really sorry for my mistake and incovenience caused.   
Thank you very much again. Wishing you and your team a nice weekend!
I have received the certificate. Thank you so much for your help and high efficiency. Have a good day!
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